I swear we ran into every problem imaginable, but I do have to say that Nisolo handled it with grace and did everything they could to make it right! And so at the end of it all, I ended up with these beautiful Brandy Heeled Chelsea Boots (even though I ordered black lol). And I LOVE them. They have been a perfect addition to my closet and have helped me create tons of new outfits with my existing wardrobe. So let me break it down into pros and cons for you.